Shipping policy

• Processing Time: Orders are typically processed within 2-3 business days. The shipping time for orders national from Germany is about 2-3 working days through DHL.

• For international orders the shipping time depends on where your country is located at but usually delivered within 6-7 working days through DHL. 

• Tracking and Notifications: Customers will receive an email with tracking information once the order is dispatched.

Shipping Address Verification:

• Accuracy and Completeness: It is imperative that the shipping address provided is complete and accurate. This includes street address, apartment or unit number, city, state, and zip code. Inaccurate or incomplete addresses can lead to delivery complications.

• Consequences of Incorrect Addresses:                      We are not liable for any costs associated with the return or re-shipment of packages due to incorrect address information provided by the customer. 

Our goal is to ensure a smooth and efficient delivery process for all our customers. Thank you for choosing Comfy Veiled by Asma.